The theory and praxis behind Design Thinking
A two-day workshop at the Institute of Electronic Business in Berlin
Many definitions of Design Thinking can be found on the internet, for example:“Design thinking is a process for practical, creative resolution of problems or issues that looks for an improved future result.” Thus sounds the definition on Wikipedia while Tim Brown from Design and Innovation Company IDEO defines it as: “Design thinking can be described as a discipline that uses the designer’s sensibility and methods to match people’s needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.” This gives us a hint of what Design Thinking means but what about the theory behind it, the practical methods and tools and how can you actively use it in your Businnes?
On Friday 25th and Saturday 26th Pia Betton will be co-facilitating a two day workshops at the Institute of Electronic Business in Berlin. Co-lecturers are Prof. Dr. Markus Peschl from Vienna University, DI Thomas Fundneider from theLivingCore (Vienna), Prof. Peter Friedrich Stephan who teaching Cognitive
Design at the Academy of Media Arts Cologne and Prof. Dr. Thomas Schildhauer and Sebastian Schmidt from the Institute of Electronic Business.
Besides Design Thinking Radical Innovation, Cognitive Design and Social Media and Crowdsourcing is on the agenda. Methods like Enabling Spaces, Scope and Drill-down, Cultural Probes, Re-framing, Attitude – Practise – Knowledge, Blue Print Maps and People Studies will be presented, explained and used through practical excercises.The overall focus is to teach how design theory and praxis can be implemented and successfully used in innovation and change processes in organisations.
It’s no longer possible to sign up for the workshop but a follow-up will be conducted in October. For update on the seminar, please send your e-mail address to p.betton@framework-identity.com
Innovation and education in Roskilde
For months now we have worked on an innovation process with with Roskilde, a Danish municipality, together with our partners Per Løkken and Build Identity. The aim of this process is to develop a strategy that guides Roskilde in the direction of becoming Europe’s leading, educational city in the year 2030.
As an important part of the process, we wanted “the silent voice” (the users) that are often overruled or ignored by “the known voice” (the professionals) to be heard. In this case, we defined the “silent voice” as being students from Roskilde’s different educational institutions. In many cases, the future work force and citizens of Roskilde. The userdriven innovation process is divided into three stages:
Stage one, Involvement
We invite the students (the users) to become co-developers and share thoughts, wishes and dreams and contribute ideas on the project.
Stage two, Idea- and concept development
The material we are left with form the basis for stage two where the people that normally work with strategy development in the municipality (“the known voice”) take part in transforming all the thoughts and inputs into concrete ideas and concepts. Again, students are invited into this process
Stage three, realisation
Development and realization of innovative concepts for the municipality.
The grand opening
Last Tuesday (November 24) was the highlight of stage one. A one day innovation work shop were we had invited seventy students from various schools and universities to participate in six different work shops. Furthermore employees from the municipality (the educational institutions, politicians etc.) were working together in a seventh workshop. The workshops were designed as an experience for many senses where the participants through play and creativity explored future lifestyles within 6 areas of everyday life and education.
For you Danish speaking readers you can follow this link to watch a small video. A feature by a regional tv station that stopped by on the innovation day.
Innovative summer plans
Sunbathing at one of the many lakes in and around Berlin or gaining new knowledge and meeting innovative people for refreshing input and inspiration? If you feel more attracted to the second option, we suggest you join us at the summer camp at Berlin University of the Arts*
Many organisations are challenged by the rapid changes of today’s market and the increasingly high expactations of their stakeholders. To continiously generate and implement new ideas and market opportunities gives you a head start to your competitiors. Most managers are aware of this fact but are challenged in their everyday lifes because of structural and cultural boundaries.
For the Berlin University of the Arts Pia Betton and Prof. Peter Friedrich Stephan facilitate a three day seminar where Radical Innovation – design of concepts, processes and systems, ethnographic field work and cognitive design are on the agenda. Through talks, workshops and coaching you will gain new insight in how to embrace change. You will be introduced to methods and tools that can help you overcome organisational obstacles and actively and efficiently work with innovation in your organisation.
*Read more about the seminar here or contact Berlin University of the Arts for more information!
Designing a sustainable society
3rd International Future Center Summit
In May we are participating in a summit in Stockholm, together with our network partners from Strandgaard & Co and The International Center for Innovation.
The participants will be an inspiring, international group of practitioners and thinkers – people from existing and up-coming so called future and innovation centers. Future Centers are open innovation environments where concepts are developed to support organisations in becoming more systematic in their process of user involvement.
At the summit professionals with shared interests and visions will have the opportunity to exchange knowledge and experience and participate in workshops on social entrepreneurship, intercultural collaboration and society design. The summit is highly relevant for us and our work with both the International Center for Innovation, Future Strategy and 180° Academy where user-driven innovation plays a big role. We hope to extend our network and gain new knowledge that we can integrate in our work with our network partners.
More information about the summit can be found here
Summit Leaders
Prof. Leif Edvinsson – UNIC & University of Lund & The Hong Kong Polytechnic University
Per Östling – Dalenum Development
Henrik Danckwardt – IC Community
Create with your audience
This week around 70 representatives from leading cultural organisations in Denmark met in the theatre Camp X in Copenhagen to discuss and share their experiences around people-centred innovation. The Danish Ministry of Culture have recently published a report about involvement of the audience in creating or improving cultural offers. Johannes and I participated in the conference and got the chance to meet the people behind 5 of the 29 cases presented in the report – very inspiring.
A student from The Royal Danish Academy of Fine Arts, School of Architecture told about a project, where she was given the assignment to develop something for homeless people. She decided to do observations and went to live with the homeless people for 24 hours. She found that they are not interested in material things. She also found that in the public space the homeless see the bench as their couch, the public rest rooms as their bathrooms, the phone booth as their office etc. At the end, she decided to improve their couch and created a cover for the bench that made it into a comfortable couch. The homeless people loved it.
A developer at the Danish Radio (public broardcaster) develops a number of online products to create traffic on their website. Among others he described an online game/virtual world, which was hacked by lead users. They hacked their way to optimize the game. He turned the hackers into important co-creators of the game.
I’m convinced, that there are many more success stories to come, when more cultural institutions invite their audience to challenge them and give their input. It works very well in the business world. Some people raised the question: Who is to decide which cultural offers the population should be exposed for? Who are the experts? I believe the questions to raise is: How do we re-new ourselves and make excisting or new offers even more relevant and attractive for the audience?